exo totoPrivacy Policy

This page describes what we collect when you use exo toto and how we keep that data protected. We process your information only to deliver our services, verify your identity, settle withdrawals, and comply with applicable law.

Our commitment is straightforward: we collect only what we need, we do not sell your data to third parties, and we apply industry-standard encryption to all sensitive information. When you open an account on exo toto, you entrust us with personal details — your name, contact information, payment methods, and transaction history. We take that responsibility seriously.

What we collect and why

We collect your email address, phone number, and full name when you register on exo toto. We also collect your date of birth and national identity number to verify your age and comply with anti-money-laundering rules. During account verification, we may ask for a photo of your ID document and a selfie to confirm your identity matches our records.

When you deposit or withdraw funds, we record the payment method you use — whether that is DANA, e-wallet, mobile banking, local payment, or a bank virtual account (online payment, e-wallet, mobile banking, local payment). We store the transaction amount, timestamp, and status. We do not store your full card number or bank account number; payment processors handle that data separately under their own security standards.

We log your activity on exo toto — which markets you view, which games you play, your login times, and your IP address. This helps us detect fraud, troubleshoot technical issues, and understand how our platform is used. We also collect information about your device (browser type, operating system) to ensure compatibility and security.

How we use your data

We use your personal information to create and maintain your exo toto account, process your deposits and withdrawals, and verify your identity before large transactions. We also use it to communicate with you about account changes, security alerts, and service updates.

Our customer support team may access your account history to resolve disputes or answer questions about your withdrawal status. If you contact us during Idul Fitri, Idul Adha, or other holidays, response times may be longer than usual, but we will still review your request.

We analyze aggregated, anonymized data to improve exo toto — for example, which payment methods are most popular in Jakarta, Surabaya, or Bandung, or which games have the highest engagement. This analysis does not identify you personally.

Third-party processors and data sharing

We share your data with payment processors (online payment, e-wallet, mobile banking, local payment, and the banks behind online payment, e-wallet, mobile banking, local payment virtual accounts) only to the extent necessary to complete your transaction. These processors have their own privacy policies and security standards.

We may also share anonymized data with our hosting provider and analytics vendor to keep exo toto running smoothly. Our servers may sit outside your jurisdiction; by using our platform, you consent to that transfer.

We do not sell your personal data to advertisers, brokers, or other third parties. We may disclose your information if required by law, court order, or government request.

Your rights and how to exercise them

You have the right to request a copy of the data we hold about you, to correct inaccurate information, and to request deletion of your account and associated data (subject to legal retention requirements). To exercise these rights, contact our support team with your account email and a clear description of your request.

You can update your contact information, password, and two-factor authentication settings directly in your exo toto account dashboard. If you forget your password, use the password-reset link on the login page; we will send a verification code to your registered email.

Cookies and tracking

We use cookies to keep you logged in, remember your preferences, and track how you navigate exo toto. Most cookies expire when you close your browser; some persist for up to one year to improve your experience on return visits.

You can disable cookies in your browser settings, but doing so may limit your ability to use exo toto fully. We do not use cookies to track you across other websites.

Data retention and security

We retain your account data for as long as your account is active. After you close your account, we keep transaction records for seven years to comply with financial regulations. Personal information is deleted after that period unless we are required by law to retain it longer.

We protect your data using encryption (TLS/SSL), firewalls, and access controls. Our team members can access your data only if they have a legitimate business reason and have signed confidentiality agreements. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

Contact exo toto

If you have questions about this privacy policy, want to request your data, or believe we have mishandled your information, contact our support team. We will respond to your request within ten business days. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.